Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Job description:
- Coordinate and manage shipments with freight forwarders and shipping carriers to ensure timely transportation of goods
- Monitor and track shipments to provide real-time updates on delivery status to customers and internal stakeholders
- Communicate daily with customers, staff, vendors, and distributors to address inquiries and maintain smooth operations
- Resolve issues, complaints, and concerns promptly and professionally
- Provide quotations for export inquiries
- Process orders, forms, and requests
- Prepare and maintain export reports, including shipment schedules, transit times, and delivery performance
Qualifications:
- Minimum 2 years of experience in air and ocean export, logistics coordination, or a related field
- A valid driver's license is required to drive to airline and warehouse locations
- Multilingual preferred
- Knowledge of export regulations, international trade practices, and customs
- Strong attention to detail and excellent organizational skills
- Excellent customer service and client relations skills
- Exceptional communication and interpersonal abilities to liaise with suppliers, customers, and internal teams
- Proficiency in using MS office and/or export-related software
Work Schedule: Monday to Friday, 9 AM - 6 PM (1 hour lunch break included)
Job Type: Full-time, In-person
Compensation: $45,000.00 - $65,000.00 per year
About Us
We are led by a top-quality management team with an average of 20 years of experience in the global logistics industry.
Established in 2003, Infinity began as an air and ocean freight forwarder. We have developed a reputation of being a reliable and trustworthy logistics partner to our clients in over 50 countries.
Over the years, we have expanded our portfolio of services offered and our global presence to meet the increasing demand for global transportation and international trade. Our services currently include air and ocean freight, trucking, custom clearance, warehouse, and distribution. We established Hong Kong, Shenzhen, Shanghai, and Ningbo offices in Greater China to increase our presence in Asia. This network of branches enabled us to penetrate deep into the Asian market and provide our clients with a Total Logistics Solution at a competitive price.
We continue invest in our people, infrastructure, and technology to ensure that our clients have a competitive edge and can create lasting business value.
Mission Statement
Create lasting business value for our clients through exceptional customer service and efficient Total Logistics Solution.
Our Vision
To provide our client with a single platform that meets all logistics needs.
(if you already have a resume on Indeed)